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respond.io: customer support software for Singapore SMEs

Conversation management platform that puts WhatsApp, Instagram, Facebook, TikTok, chat, email and calls into one inbox, with AI agents and workflow automation.

In short: respond.io: From US$79 per month billed yearly (US$99 billed monthly), 5 users, charged by monthly active contacts, 7 days free trial. Best for sMEs that serve customers mainly over WhatsApp and social messaging and want automation across those chats.

Not sure who to pick? Get free introductions

Free for businesses. A concierge will contact you to confirm your needs before any introductions. Not sure what you need yet? That is fine, describe the problem. You can write in English or Chinese (中文).

Pricing

PlanPriceBasis
StarterUS$79per month billed yearly (US$99 billed monthly), 5 users, charged by monthly active contacts
GrowthUS$159per month billed yearly (US$199 billed monthly), 10 users
AdvancedUS$279per month billed yearly (US$349 billed monthly), 10 users
EnterpriseOn requestcustom

As published on respond.io's website, checked October 2026. Free trial: 7 days.

Key features

Things to check

Grants

The Productivity Solutions Grant no longer accepts new applications; the EDGE Grant replaced it. We do not label products as grant-eligible. .

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