Provider directory
respond.io: crm software for Singapore SMEs
A conversation management platform that puts WhatsApp, other messaging apps, email and calls into a shared team inbox with lifecycle stages, broadcasts, workflows and AI agents.
In short: respond.io: From $79/month Billed yearly ($948/yr), 1,000 monthly active contacts, 5 users; $99/month billed monthly, 7 days free trial. Best for businesses that sell and support customers mainly through WhatsApp and other chat apps.
Pricing
| Plan | Price | Basis |
|---|---|---|
| Starter | $79/month | Billed yearly ($948/yr), 1,000 monthly active contacts, 5 users; $99/month billed monthly |
| Growth | $159/month | Billed yearly ($1,908/yr), starts with 1,000 monthly active contacts, 10 users; $199/month billed monthly |
| Advanced | $279/month | Billed yearly ($3,348/yr), starts with 1,000 monthly active contacts, 10 users; $349/month billed monthly |
| Enterprise | Custom | Talk to sales |
As published on respond.io's website, checked October 2026. Free trial: 7 days.
Key features
For Singapore businesses
- WhatsApp integration
Things to check
- Prices in USD
- WhatsApp fees charged by Meta are not included
- Priced by monthly active contacts rather than per user
Grants
The Productivity Solutions Grant no longer accepts new applications; the EDGE Grant replaced it. We do not label products as grant-eligible. Read how grants work for a CRM now.
Alternatives to respond.io
HubSpot
A CRM platform with a free tier for contacts, deals and pipelines, extended by paid Starter tools for marketing, sales, service, content and data management.
Zoho CRM
A configurable sales CRM covering leads, deals, workflows, forecasting and reporting, with higher tiers adding CPQ, inventory, territory management and custom functions.
Bigin by Zoho CRM
A simplified pipeline CRM from Zoho aimed at small businesses moving off spreadsheets, with contacts, pipelines, automations and built-in phone.
Pipedrive
A visual, deal-pipeline CRM built around activity-based selling, with automation, email and AI meeting notes, plus paid add-ons for lead capture, campaigns and documents.
Salesforce Starter Suite
Salesforce's entry-level CRM suite combining lead, account, contact and opportunity management with email marketing and an upgrade path to the full Sales Cloud editions.
Freshsales
A sales CRM from Freshworks with kanban deal views, built-in chat, email and phone, and higher tiers adding contact scoring, sequences and forecasting insights.
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